Privacy policy

Privacy policy

Last updated: 3 July 2026

This Privacy Policy explains how MistBreeze ("we", "us", "our") collects, uses, and protects your personal information when you visit getmistbreeze.com, place an order, or contact us.

Who we are
MistBreeze sells the MistBreeze 5-Spray Desk Fan online to customers, primarily in the United Kingdom. For the purposes of applicable data protection law, MistBreeze is the data controller of your personal information.

Information we collect
- Order information: name, billing and shipping address, email, phone (if provided), and payment details processed by our payment providers.
- Account information: if you create an account, login credentials and order history.
- Communication: messages you send to customer support.
- Device and usage data: IP address, browser type, device information, pages viewed, and cookies (see below).

How we use your information
- Process and fulfil orders, including shipping and returns.
- Send order confirmations, shipping updates, and customer service replies.
- Prevent fraud and maintain website security.
- Improve our website, products, and customer experience.
- Measure advertising performance and show relevant ads (where permitted and, where required, with your consent).
- Send marketing emails if you opt in; you may unsubscribe at any time.

Sharing your information
We share personal information only as needed to run our business, for example with:
- Payment processors and fraud-prevention providers
- Shipping and fulfilment partners
- Email and customer-support tools
- Website hosting and technology providers
- Analytics and advertising partners (where enabled and consented)

We do not sell your personal information.

Cookies
We use cookies and similar technologies for essential site functions, analytics, and marketing (including measuring ad campaigns). You can control cookies through your browser settings and our cookie banner where available.

Data retention
We keep order and account information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your rights
If you are in the United Kingdom or European Economic Area, you may have the right to access, correct, delete, or restrict processing of your personal data, to object to certain processing, or to request portability. You may also have the right to lodge a complaint with your local data protection authority.

To exercise your rights, contact us using the details below. We may need to verify your identity before responding.

International transfers
Your information may be processed in countries other than your own, including by service providers outside the UK or EEA. Where required, we use appropriate safeguards to protect your data in line with applicable law.

Children
Our store is not intended for children under 16, and we do not knowingly collect their personal information.

Changes
We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do.

Contact
Privacy questions or data requests:
Email: hello@getmistbreeze.com

MistBreeze
Československé armády 442/128
691 41 Břeclav
Czechia